A Canadian woman says she missed an awards ceremony for her dad in Brazil after being denied entry to the United States because she apparently needed a U.S. visa.
Ontario resident Nur detailed her stressful experience dealing with U.S. Customs and Border Protection (CBP) and United Airlines on TikTok.
“I’m a Canadian citizen and I was stopped from entering the U.S., even though there are no requirements for a visa,” she explained in the two-part video.
Nur, who holds Canadian and Brazilian passports, had booked a flight with United Airlines for Monday, May 5, from Toronto to Brazil, with a layover in Washington, D.C.
Prior to this instance, she had always had a smooth experience travelling between Canada and the U.S.
According to federal government guidelines, most Canadian citizens don’t require a visitor, business, transit or other kind of visa to enter the U.S. from Canada.
There are some situations when a Canadian may need a visa to enter the U.S., which are listed on the Department of State’s site, but Nur says none of those purposes apply to her.
Canadians only have to register with the American government if they plan on visiting for more than 30 days. This new rule was implemented in April.
Nur says she would have been in Washington for just an hour and a half waiting for her connecting flight to Porto Alegre, which is why she was confused about the situation.
“It doesn’t make sense why I wasn’t allowed to go in,” she questioned in the TikTok.
“I wonder if it was because of my name, if it was because of my looks, if it was because it’s the first time I’m going to [Washington], or if it’s because I’m going to Brazil, but it definitely wasn’t because of a visa because I do not need a visa.”